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Upstart Municipal Management was created with a simple belief: every community deserves access to professional, high-quality city management, regardless of size or budget. Smaller Texas municipalities face increasing demands but often lack the resources to hire full-time, experienced administrators. Upstart addresses this need through two pathways. We provide part-time contract administrators who offer immediate expertise, and we place full-time emerging professionals who receive ongoing mentorship from seasoned managers. This approach strengthens a city’s capacity today while developing the next generation of municipal leaders for the future.

About Upstart Municipal Management

FAQs FOR CITIES
FAQs FOR EMERGING PROFESSIONALS

Why Cities Choose Upstart

Upstart is not a conventional consulting firm. Traditional consultants deliver reports, but Upstart delivers partnership.

We work alongside your community for the long haul, supporting elected officials, staff, and residents as plans move from vision to reality. Our model is intentionally affordable so that small and growing communities can access the same professional capacity as larger cities. Because we pair each community with both seasoned administrators and emerging professionals, you benefit from a blend of experience and fresh perspective.

Upstart is designed for cities that want to grow with purpose and for leaders who want a partner fully committed to their success.

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Principles That Shape Our Work

These principles reflect our belief in strong policy leadership, accessible professional administration, and the untapped potential within both cities and the people who serve them.

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Administration Should Serve Policy

Elected officials set the vision, and administrators bring that vision to life. Upstart strengthens policymaking by managing daily operations, providing accurate information, and keeping the organization running smoothly so leaders can stay focused on governing and long-term priorities.

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Professional Governance is a Right, not a Luxury

Every community deserves access to skilled administrative support, regardless of size or budget. Upstart offers high-quality management through an affordable, partnership-focused model that brings experienced professionals within reach. Our approach delivers continuity, expertise, and dependable support that helps small and growing cities operate with confidence.

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Places and People Hold Untapped Potential

Communities and emerging professionals both hold tremendous capacity for growth. Upstart connects cities with talented early-career administrators who are supported by experienced mentors, creating an environment where creativity, expertise, and long-term strength can fully develop.

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Harrison Willeford

Harrison founded Upstart Municipal Management with a simple conviction: small and growing communities deserve professional administrative support just as much as large, well-funded cities do.

Prior to his municipal service, Harrison served seven years on active duty in the United States Marine Corps as a Manpower Officer. His time in uniform taught him a lesson that shapes Upstart’s philosophy today: solid administrative foundations are essential for mission success, and poor administration places unnecessary pressure on leaders, teams, and entire organizations.

After leaving the military, Harrison earned his Master of Public Administration from the University of North Texas and transitioned into municipal government, beginning his civilian career at the Town of Northlake. There, he witnessed firsthand how rapid population growth demands stable administrative leadership.

Later, as the lead administrator in the City of Paradise, Texas, he saw how even small communities with limited budgets could dramatically expand their capacity when clear strategic guidance is combined with thoughtful and deliberate administration.

These experiences shaped Upstart’s core philosophy: cities deserve the bandwidth to think clearly and govern confidently. External pressures will always exist, but internal pressures — limited staff, insufficient expertise, lack of administrative continuity — can be dramatically reduced. Through hands-on support, long-term partnership, and a model that cultivates emerging public servants, Harrison helps communities make deliberate, informed decisions without being overwhelmed by day-to-day constraints.

A fourth-generation Texan and third-generation military veteran, Harrison believes deeply in public service, democratic institutions, and the right of local communities to determine their own future.

Founder & Managing Director

Contact Us

Whether you’re facing a challenge or planning for the future, Upstart is ready to partner with you. Let’s start the conversation.